Vapi: Bringing Voice AI to ACCESS Chronic Care Panels

Vapi argues that voice AI can now make voice the economically viable channel for ACCESS chronic disease management, citing Hiya data that 42% of consumers prefer voice for healthcare communication, up from 33% the prior year. The post details three production workflows, including Spring Venture Group's Medicare lead qualification agent, built by four engineers in one week, which lifted transfer-to-close rate by 3% and delivered over $5.8M in combined savings and new revenue.