Wonderchat launches flat-price AI helpdesk with unlimited seats
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Wonderchat launched an AI-native helpdesk that charges one flat price with unlimited seats. Under the pricing it describes, customers pay only for AI work — the replies and resolutions the AI agent handles — while human agents answering tickets cost nothing extra. The product includes live chat and a unified inbox for email and SMS. An AI agent drafts replies from internal SOPs and runs on a user-selectable model through Wonderchat's own retrieval engine, which the company says is built for knowledge bases of 10,000+ documents. A help center is still in development and expected in a couple of weeks. Wonderchat says the product can be tried free without a credit card.
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- Hacker News · AIWonderchat: A Zendesk Alternative with Flat Pricing and Unlimited Seats
Wonderchat launched a helpdesk with live chat, a unified inbox for email and SMS, and a help center coming in a couple of weeks, priced at one flat rate with unlimited seats. Customers pay only for AI replies and resolutions, while human agents answering tickets cost nothing extra. The AI agent drafts replies from internal SOPs and runs on a user-selectable model via its own retrieval engine built for knowledge bases of 10,000+ documents.
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