Wonderchat: A Zendesk Alternative with Flat Pricing and Unlimited Seats

Wonderchat launched a helpdesk with live chat, a unified inbox for email and SMS, and a help center coming in a couple of weeks, priced at one flat rate with unlimited seats. Customers pay only for AI replies and resolutions, while human agents answering tickets cost nothing extra. The AI agent drafts replies from internal SOPs and runs on a user-selectable model via its own retrieval engine built for knowledge bases of 10,000+ documents.