Why Platform Teams Fail, and How Generative AI Makes It Worse

Platform teams repeatedly collapse into firefighting mode, and generative AI is accelerating that cycle, according to a practitioner's observations. Developers can now have Claude Code scaffold an entire service in minutes, bypassing a golden path the platform team spent months building, so a golden path that can be outpaced by a prompt signals a discovery problem. The post argues golden paths are products while guardrails are policy, and that agents reading AGENTS.md, SKILL.md or MCP servers may replace the traditional developer portal.