Vapi launches Personal Agent Calling beta to let assistants place phone calls

Vapi launched Personal Agent Calling in beta, which lets personal assistants dial a business, work through phone menus, hold the conversation and report back a result. The feature works with assistants including Muse, Instinct, GrokBot, ChatGPT Work, Claude Code, OpenClaw and Hermes, and users paste a prompt pointing the assistant to phone.vapi.ai. In a test, Head of Revenue Bryan Parman's assistant waited 14 minutes on hold with an airline and declined a $51.69 upgrade fee, after which the representative waived it and confirmed an Economy Plus aisle seat at no charge.