McKinsey and ElevenLabs Form Alliance to Scale Conversational AI in the Enterprise

McKinsey and ElevenLabs announced an alliance to help organizations prove the value of conversational AI through initial use cases before scaling across the enterprise. The partnership combines McKinsey's industry and transformation expertise, including QuantumBlack's AI engineering, with ElevenLabs' frontier conversational AI technology and ElevenAgents platform. Dutch telecom KPN is already using the new AI-powered solutions, and the alliance plans to extend the approach to service-intensive industries such as insurance.